Privacy policy

Last Updated: January 1, 2026

At Fanmu Vases, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit fanmuvases.shop or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website or place an order.

Personal Information

This may include:

Full name
Shipping address
Billing address
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referral source
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Process refunds and returns
Improve our products and website
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails only if you choose to receive them

Payment Security

We do not store your complete payment card information.

Payments are processed securely through trusted third-party payment providers that comply with industry security standards.

Cookies

Our website uses cookies to:

Remember your preferences
Improve website performance
Analyze website traffic
Enhance your shopping experience

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Information Sharing

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

Shipping carriers
Payment service providers
Website hosting providers
Analytics providers
Legal authorities when required by law

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.