Terms of service
Last Updated: January 1, 2026
Welcome to Fanmu Vases. These Terms of Service ("Terms") govern your access to and use of fanmuvases.shop, including all products, services, and content provided through our website.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
Website Use
By using this website, you confirm that you:
- Are at least 18 years old, or have permission from a parent or legal guardian.
- Will use this website only for lawful purposes.
- Will not misuse, disrupt, or interfere with the operation or security of the website.
- Will provide accurate and complete information when placing an order.
We reserve the right to refuse service to anyone for any lawful reason.
Products
We strive to ensure that all product information, descriptions, specifications, and images displayed on our website are accurate.
However:
- Minor differences in color may occur due to monitor or mobile device display settings.
- Handmade ceramic products may have slight variations in glaze or texture.
- Product dimensions may vary slightly due to manual measurement.
These variations do not affect the intended use or quality of the product.
Pricing
All prices displayed on our website are shown in United States Dollars (USD) unless otherwise stated.
We reserve the right to:
- Update product prices at any time.
- Correct pricing errors.
- Modify promotions without prior notice.
Price changes will not affect orders that have already been confirmed.
Orders
After placing an order, you will receive an order confirmation email.
Your order is considered accepted only after payment has been successfully processed and the order has entered processing.
We reserve the right to cancel or refuse any order if:
- Payment cannot be verified.
- Incorrect pricing is displayed due to technical errors.
- The product is unavailable.
- Fraudulent or suspicious activity is detected.
If payment has already been received, a full refund will be issued.
Shipping
Shipping is governed by our Shipping Policy.
Current shipping terms:
- Free Standard Shipping on orders over US$45
- Orders under US$45 are charged a flat shipping fee of US$8
- Estimated delivery time: 5–10 business days
- Delivery times are estimates and may vary due to weather, carrier delays, customs processing, or other circumstances beyond our control.
Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy.
Customers may request a return within 30 calendar days after receiving their order, subject to the conditions outlined in our Return Policy.
Intellectual Property
All content on this website, including but not limited to:
- Text
- Product descriptions
- Images
- Graphics
- Logos
- Icons
- Website design
is the property of Fanmu Vases or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the maximum extent permitted by applicable law, Fanmu Vases shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of the website
- Inability to use the website
- Product misuse
- Delivery delays beyond our reasonable control
Our maximum liability shall not exceed the amount paid for the applicable order.
Third-Party Links
Our website may include links to third-party websites for your convenience.
We are not responsible for the content, services, or privacy practices of those websites.
Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to These Terms
We may update these Terms of Service at any time.
Any changes will become effective immediately after they are published on this page.
Your continued use of the website constitutes acceptance of the revised Terms.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Fanmu Vases
Customer Service Address
1401 Doug Baker Blvd Ste 107
Birmingham, AL 35242
United States
Phone
+1 (205) 494-7725
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM (Central Time)
Saturday: Closed
Sunday: Closed