Terms of service

Last Updated: August 8, 2026

Welcome to Fanmu Vases. These Terms of Service ("Terms") govern your access to and use of fanmuvases.shop, including all products, services, and content provided through our website.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Website Use

By using this website, you confirm that you:

  • Are at least 18 years old, or have permission from a parent or legal guardian.

  • Will use this website only for lawful purposes.

  • Will not misuse, disrupt, or interfere with the operation or security of the website.

  • Will provide accurate and complete information when placing an order.

We reserve the right to refuse service to anyone for any lawful reason.

Products

We strive to ensure that all product information, descriptions, specifications, and images displayed on our website are accurate.

However:

  • Minor differences in color may occur due to monitor or mobile device display settings.

  • Ceramic products may have slight variations in glaze, texture, or finish.

  • Product dimensions may vary slightly due to manual measurement.

These variations do not affect the intended use or quality of the product.

Pricing

All prices displayed on our website are shown in United States Dollars (USD) unless otherwise stated.

We reserve the right to:

  • Update product prices at any time.

  • Correct pricing errors.

  • Modify promotions without prior notice.

Price changes will not affect orders that have already been confirmed.

Orders

After placing an order, you will receive an order confirmation email.

Your order is considered accepted after payment has been successfully processed and the order has entered processing.

We reserve the right to cancel or refuse any order if:

  • Payment cannot be verified.

  • Incorrect pricing is displayed due to technical errors.

  • The product is unavailable.

  • Fraudulent or suspicious activity is detected.

If payment has already been received for an order that is cancelled by us, the applicable amount will be refunded to the original payment method.

Shipping

Shipping is governed by our Shipping Policy.

Current shipping terms include:

  • Free Standard Shipping on orders of US$45.00 or more.

  • Orders under US$45.00 are charged a flat shipping fee of US$8.00.

  • Estimated delivery time is 5–10 business days.

  • Orders are fulfilled from our U.S. warehouse and shipped to customers within the United States.

  • Delivery times are estimates and may vary due to weather, carrier delays, high shipping volume, or other circumstances beyond our reasonable control.

For complete shipping information, please review our Shipping Policy.

Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers may request a return within 30 calendar days after receiving their order, subject to the eligibility requirements and conditions described in our Refund & Return Policy.

Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Product descriptions

  • Images

  • Graphics

  • Logos

  • Icons

  • Website design

is the property of Fanmu Vases or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, Fanmu Vases shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website

  • Inability to use the website

  • Product misuse

  • Delivery delays beyond our reasonable control

Our maximum liability shall not exceed the amount paid for the applicable order, to the extent permitted by applicable law.

Third-Party Links

Our website may include links to third-party websites for your convenience.

We are not responsible for the content, services, or privacy practices of those websites.

Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective when they are published on this page.

Your continued use of the website after changes are published constitutes acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable law, without regard to conflict of law principles.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Fanmu Vases

Business & Manufacturing Address

2nd Floor, No. 3, Dongyi Lane, Beiyuan, Xicuogen,
Wuyang Village, Fuyang Town, Chao'an District,
Chaozhou City, Guangdong Province 515645, China

U.S. Warehouse, Customer Service & Return Address

113 E Manchester Blvd
Inglewood, CA 90301
United States

Phone: +1 (205) 494-7725

Email: service@fanmuvases.shop

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (Central Time)

Saturday: Closed

Sunday: Closed